So, you’ve been tasked with managing an insurance claim for your business, now what? Unless you are part of a large company’s dedicated legal or insurance team, managing a business insurance claim may be new to you. While you may welcome the change of pace, you’ll soon find that dealing with insurance adjusters, contractors, inspectors, and others involved in your claim is more time-consuming than you bargained for.

Use the tips below to better manage the entire claims process:

  • Treat it like a project – Invite everyone involved to your online project or task management software so that you have a centralized repository for claim related documents as well as collaboration and scheduling tools.
  • Learn about the commercial claims process – You have a lot to learn including: your company’s business insurance coverage, insurance terminology, claims procedures, how to document damage, your company’s responsibilities, additional coverage that may apply (such as business interruption coverage), commercial construction, and more.
  • Take a proactive approach, diligently looking after your business needs – Every day your business is down translates into thousands of dollars lost. Not only that, a great deal of money is at stake in the form of hidden or unclaimed losses. Remember, you are representing your business’s best interests while your insurance claims adjuster is looking after the insurance company’s best interests. Keep this in mind at all times and provide the insurance company with the facts it needs to pay your company’s claim in full.

Finally, consider working with a public insurance adjuster rather than relying solely on your insurance company’s representative. We manage the entire claim, allowing you to focus on performing your job while we pursue the highest settlement possible.

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